Help

The information on this page should help answer questions you might have about using this site and can help you find additional information about the insurance industry.

Printing this site
Screen resolution
Using e-mail links
Browser & software downloads
Glossary of insurance terms
Industry Reference Links

Printing this site
Pages on this site can be printed from your Web browser by selecting "File" and then "Print" from the menu at the top of your screen.

Some pop-up windows, however, may need to be printed using keyboard shortcuts. On a PC, select Control + P to print the active window. On a MAC, select Command + P to print the active window.

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Screen resolution
This site is best viewed at 800 x 600 or greater screen resolution. Visitors with a lower screen resolution may have to scroll vertically to see the complete site navigation. Visitors with a higher screen resolution will see the complete navigation, but will also see a white area around it.

Changing your screen resolution is easy. On a PC, select "Settings," then "Control Panel" from the "Start" menu. From the Control Panel, select "Display," then "Setting" and adjust the screen resolution in the lower right-hand corner of the dialogue box. Then select "OK."

On a MAC, you can change your screen resolution by selecting "Control Panel" under the Apple icon. Then select "Monitors" and adjust your resolution accordingly. Then select "OK."

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Using e-mail links
Throughout this site you will see e-mail links embedded in copy. To send a message, simply click the link or copy and paste the e-mail address in the "To" field of your e-mail program.

Alternatively, if your Web browser isn't configured to support e-mail, please change your settings by selecting "Tools," then "Internet Options," then "Preferences" from the top menu. Navigate to your browser's Internet Programs area and select your e-mail program under "E-mail." Select "OK."

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Browser & software downloads
This site uses some technology that may not be a part of all standard Web browsers. If you find that certain items do not display correctly or download properly, you may not have some software items installed. Below are links to software used in conjunction with this site's content. Clicking on a link below will take you to each software product's main site. All software linked below is available to the public and can be used free of charge.

Many documents are posted on this site as PDF files. These files will hold their formatting and design when downloaded and printed from your computer. They require the use of the free Adobe Acrobat Reader to view them.

Internet Explorer (PC Only)	Safari (Mac Only)	Firefox	Netscape
Download Adobe Reader

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Forms
Highmark Casualty Insurance Company's more frequently used insurance forms are available on this site by clicking here.

Glossary of insurance terms
A glossary of insurance terms can be accessed by clicking here.

Industry Reference Links
Highmark Casualty Insurance Company is providing the following links for your reference:

A.M. Best
www.ambest.com

Integrated Benefits Institute (IBI)
www.ibiweb.org

National Association of Insurance Commissioners (NAIC)
www.naic.org

LIMRA
www.limra.com